Grays Decorating Supplies Limited, Company Number 0705992, Registered at 5 Wharf Road, Frimley Green, Surrey GU16 6LE, also trading as Grays The Paint Shop, are a fully independent company offering painting and decorating supplies to their customers. We are also online at www.onlinedecor.co.uk

The purpose of this privacy notice is to explain how we use your personal information for the supply of our services.  

We respect your rights to privacy and to the protection of your personal information.  

To allow us to supply you with our products and services we process the basic personal information you provided us with such as your company name and contact details. We do not process any other information.

We collect personal data from a range of individuals in the context of its business activities, including:-

• Employees

• Representatives of our suppliers, customers and other business contacts

• Contractors

• Users of our website

• Consumers

• Individuals who contact us by any means

• Job applicants

We require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests. For example, we may use your purchase history to offer you more personalised offers and products

In order for us to do business and possibly consider you with credit terms you may send us, or we may ask you for information that identifies, describes you, your business or your trading history, such as your name, email address, telephone numbers, address, postcode, date of birth, bank details and trading history (collectively, the “Personal Information”).

The information is obtained from what you our customer provide us with. We also may gather information from public sources, such as search engines.

We have certain legal rights to allow you to control your personal information and the matter in which we process it. This includes:

• A right to access the personal information we hold about you

• A right to request us to correct inaccurate information or update incomplete information.

• A right to be erased, in certain circumstances which do not conflict with other lawful requirements you have a right to request that your personal information that you provided be removed from our records.

Grays Decorating Supplies Limited will have up to one month to comply with these requests when received in writing.

It is in our interest as a business to ensure that we provide you with the most up to date services for your business

.

We may disclose Personal Data to third parties including Authorities, Company Advisors and suppliers of our IT Services where necessary to run our business.

If you are in the painting, decorating, building or maintenance business, depending on the instructions received by you, we may share your name and telephone number with customers who are seeking tradespeople to provide them with quotations to carry out work for them. You can change these preferences at any time.

From time to time where necessary we may receive Personal & Trading Information about you from a third party source, for example if we require a credit reference.

Subject to the marketing preferences you have indicated to us, we may send you relevant marketing information via mail, phone or email. If you change your mind about how you would like us to contact you or you no longer wish to receive this information, please tell us so that we may update your preferences.

(11) Data Storage and email marketing campaigns 

If you give your consent to sign up to our mailing list your data, will be transferred to MailChimp and processed by MailChimp. Processing activity includes the collection via sign up forms and storage of personal data within the Grays Decorating Supplies MailChimp account in order to allow us to create and use distribution lists, send marketing email campaigns, place online advertisements. 

(12) Security 

We are committed to ensuring your information is secure with us. We take every precaution to prevent unauthorised access to your information.

(13) How long do we keep your information 

By supplying you with services we create records that contain your information. Records are held on a variety of physical or electronic formats.

We normally keep our customer records for up to ten years after your relationship with us ends; unless we have an obligation to keep it longer.